Privacy Policy

Effective Date: July 25, 2026

At Fear Knot Threads, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal information when you visit our website or place an order.

When you place an order, request a custom item, or contact us, we may collect:

• Your name 
• Shipping and billing address 
• Email address 
• Phone number (if provided) 
• Payment information (processed securely by our payment provider) 
• Custom order details, personalization requests, and uploaded artwork 

We also collect basic website information, such as browser type and pages visited, to help improve our website.

Your information is used to:

• Process and fulfill orders 
• Create personalized and custom embroidery products 
• Respond to questions and customer service requests 
• Send order confirmations and shipping updates 
• Improve our products, website, and customer experience 

We do not sell, rent, or trade your personal information to third parties.

Payments are processed through secure third-party payment providers. Fear Knot Threads does not store your full credit or debit card information.

Our website may use cookies to improve your browsing experience, remember items in your shopping cart, and help us understand how visitors use our website. You can adjust your browser settings if you prefer to disable cookies.

If you submit artwork, logos, names, monograms, or other personalization for a custom order, you confirm that you have permission to use those designs. We use this information only to complete your order unless otherwise agreed.

We use your shipping information only to deliver your order and provide tracking updates when available.

We take reasonable steps to protect your personal information using secure website technology and trusted service providers. While no online system is completely secure, we work to keep your information safe.

You may contact us at any time to:

• Request access to your personal information 
• Correct inaccurate information 
• Request deletion of your personal information, unless we are required by law to retain certain records 

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Fear Knot Threads